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E-Commerce Assignment 1

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E-commerce Concept

E-commerce is a narrower part of e-business dealing with the purchase and sale of goods and services over the internet, including support activities such as marketing and customer support.

The ability to made transaction for personal or professional use over the internet is known as electronic commerce or e-commerce (Coursaris, et al., 2003).Chaffey (2007) defined e-commerce as “The exchange of information across electronic networks, at any stage in the supply chain, whether within an Organization, between businesses, between businesses and consumers or between the public and private sector, whether paid or unpaid.”

  Types of E-Commerce

  Adam (2003) categorized e-commerce in 4 categories which are

i)              Business-to-Business (B2B)

Business-to-business e-commerce deals between the businesses or among the businesses. Most of B2B applications are used in the area of distribution management, inventory management, channel management, supplier management and payment management.

ii)            Business to-Consumer(B2C)

Business-to-Consumer ecommerce is involved between the businesses and the consumers. Most of B2C e-commerce deals with purchasing of physical goods like books or any consumer product, information goods like software, e-book, games, song etc., and personal finance management like e-banking

iii)          Consumer-to-Consumer (C2C)

Consumer-to-Consumer e-commerce deals between individual consumers. Online auction and peer-to-peer system for money or file exchange could be the examples of C2C e-commerce. Business-to-Government e-commerce is involved between the business organizations and the government.

iv)          Business-to-Government (B2G)

B2G is generally used for licensing process, public purchasing and other government operations. Though this type of ecommerce is insignificant compare to other kind of e-commerce, but it could be a driving force for operating public sectors which is refer as e-governance.

Other e-commerce classifications can are

i)                 Government-to-Business

ii)               Government-to- Government

iii)             Government-to-Customer

iv)             Customer-to-Business

v)               Customer-to-Government and

vi)             M-Commerce

 Current Scenario of Supportive Infrastructure in Bangladesh

  i)        Bangladesh Key Indicators

– A South Asian country.

– Area only 143,000 sq km.

– Population 150 million.

– Annual per capita income US$ 295.

– One of the world’s lowest teledensity. With a combined density (0.46) of fixed and mobile, Bangladesh ranked 39th among the 40 countries of Asia Pacific region in 1999. It also has the lowest penetration in South Asia. Present teledensity is 0.74 (.6 mil fixed + .4 mil mobile)

ii)      Telephone Density

In the backdrop of 8.51 teledensity of Asia-Pacific and 2.82 of South Asia, National Telecommunications Policy of 1998 set a short-term goal of increasing the teledensity to 1.00 by the year 2000 which could not be achieved.

  iii)    Academic Status of IT in Bangladesh

In the context of the world scenario of human resource strength, ours is relatively poor. At the university level all national public universities and in particular new universities have started producing computer science graduates through opening computer science departments. Steps have been taken to implement computer education in the secondary and higher secondary levels. Since the last three years vigorous efforts have been made to improve the quality of IT education and research. The massive and strong participation by young people and their urge to become computer literate and develop professional competence are the most encouraging observation. The following table shows the number of seats for IT related subjects in various universities in Bangladesh.

Bangladesh Computer Council (BCC) conducts short-duration professional efficiency enhancement training program in IT. BCC has started its standard IT training program in

Rajshahi division. Other divisional head quarters are to follow next year. The Bangladesh Institute of Communication and Information Technology (BICIT) has been included in the Annual Development Programme in 1999-2000 fiscal year. This institute will impart standard IT education; training, standardization and certification of IT related course curricula and products.

  iv)    IT Professionals in Bangladesh

Bangladesh Computer Council, the govt. body on IT, surveyed 1,836 IT organizations in 2000. This survey studied 9,154 persons in the industry. Their professional spread is as follows:

–       Teacher                           16.37%

–       Database Management     13.92%

–       System analyst                   2.59%

–       Database expert                 4.64%

–       Network Expert                 4.64%

–       Programmer                       6.52%

–       Hardware Engineer            5.23%

–       DTP Operator                    4.17%

–       Data Entry Operator        44.72%

–      Others                                 0.67%

v)      Usage of Computer

  vi)    IT resource distribution in Bangladesh  

To determine the status of IT resources distribution in Bangladesh, 1836 IT organizations were studied in a recent survey. The activities were found to spread over varied dimensions, such as, office automation, desktop publishing, hardware software development and marketing, human resources development etc. The following are the findings:

vii)  The Internet in Bangladesh

  viii)                        The Financial Sector

Only 27 branches of the eight foreign banks are interconnected with their respective head offices. They are also satisfactorily computerized. This represents only 0.47% of the entire banking sector.

Some local banks have limited usage of LAN at the head quarters. None of them are capable of providing real time inter branch transaction. As such, the customers of 5,770 branches of the local banks are unable to operate their account with the other branches of the same bank. Interbank transaction is more cumbersome as the clearing-house of the central bank is not online. An inter-bank transaction may take even 2 weeks if the branches are in different cities.

ix)    Banking on the Web

Though there are 28 banks in Bangladesh, mostly head quartered in Dhaka (7).(, Only a select few have web pages.  Listed below are the names of the few that do have sites.  However, most of these banks do not offer online or electronic service such as Direct Deposit.  There are some ATM machines, though not nearly as concentrated as in the United States.

i. Arab Bangladesh Bank Ltd .

The first private bank of Bangladesh with a long-standing experience in domestic and international banking. Its 53 branches in all the major commercial centers of the country and 152 correspondents worldwide provide proficient banking services to its customers.

ii. Grameen Bank

This bank provides no on line transactions, but has the best web site of all the banks in Bangladesh .

iii. Standard Chartered Bank

Worldwide bank, with some services available for customers living in Bangladesh:  Current Accounts, Overdrafts, Foreign Currency Term Deposits, Local Currency Cash Checks, Check Purchase, Drafts, Savings Accounts, Term Deposits, Telegraphic Transfers, Traveler’s Checks, and Personal Loans.

iv. ANZ Grindlays Bank Limited

Grindlays is the oldest bank in Bangladesh dating back to 1905 when one of its forebears, the National Bank of India, opened a branch in Chittagong. Today, there are 10 branches of ANZ Grindlays Bank and 4 cash offices in Dhaka, Chittagong, Khulna and Narayanganj.

  x)      The Rural Scenario

Out of 460 rural Upazillas, about 300 are still running with manual (CB/Magneto) or Analog exchanges. Two companies were entrusted to build digital telephone exchange in Upazillas and they were provided with exclusive right to operate for 5 yrs. They could cover only 60.Grameen Phone has provided a very few numbers of telephones in some villages but with a great utility at least for two reasons:

            1. Empowering the village women

2. Enabling some members of Grameen Bank to gather information on market price of the products, which they want to sell in Dhaka

Government has recently decided to install digital exchanges in all the Upazillas. Such work for 176 Upazilla is under progress and the rest will be covered in next 2 yrs. Govt. is going to implement another project – “One Village One Telephone” to provide 1 telephone to a convenient place at each of the 85,000 villages to connect the rural people.

 E-commerce Practice in Bangladesh

E-commerce in Bangladesh actually stated in the year of 1999 based in USA with some non-resident Bangladeshis. This people opened some Bangladeshi sites focused on providing local news and some transactional things like sending gift items to Bangladesh. www.munshigi. com is the first ever Bangladeshi e-commerce web site.

List of different e-commerce-type web sites:

i)               www.chorka.com

ii)             www.hutbazar.com

iii)            www.cellbazar.com

iv)           www.muktabazaar.com

v)             www.bikroy.com

vi)           www.banglacommerce.com

vii)          www.bdjobs.com

viii)        www.premium.com

ix)           www.shoppingcard.com

x)             www.Ecommercebank.org

xi)           www.kroybikroy.com

xii)          www.kholabazar.com

xiii)        www.bestway.com

xiv)        www.sonalibangla.com

xv)         www.e-bangla.com

xvi)        www.bajna.com

xvii)       www.bangladeshinfo.com

xviii)     www.bdbazar.com

xix)        www.bdquery.com

xx)         www.quickezine.com

xxi)        www.Webbangladesh.com

xxii)      www.deshigift.com

xxiii)     www.bangla2000.com

xxiv)    www.banglabaskets.com

 Historical Background of E-commerce Organizations

  a) Bdjobs.com

BdJobs.com Ltd. is the first and leading career management site in the country. Eight young business and IT professional backed by strong command over e-business and in-depth understanding of the needs of job seekers and employers in the country’s context started this venture on July 2000.

Right after its launching, the site has been able to attract the Internet users in the country. The site regularly updates Job Information (on average more than 1800 valid job news are placed at any point of time at the site), provides facility to the job seekers for posting resume and online application. Till now, more than 5500+ employers in the country have recruited more than 150,000 professionals at different levels for their organizations through Bdjobs.com service.

  b) HutBazar.com

Hutbazar.com, a sister concern of Right IT Corporation, pioneered online comparison shopping and today is one of the fastest growing shopping destinations for a comprehensive set of products from thousands of trusted stores from across the Web. With a singular focus on shopping, Hutbazar.com offers shoppers easy-to-use search tools, engaging content and time saving navigation.

Hut Bazaar currently employees more than 1700 people around the world. Their employees work in corporate offices, fulfillment centers, customer service centers and software development centers across Bangladesh and many parts of Asia.

  c) Cellbazar.com

Cellbazaar is probably the safest and most convenient choice for selling and buying all across Bangladesh. Cellbazaar launched in 2006 as an innovative SMS service and its ecommerce website has been in operation since 2007. The service allows anyone in Bangladesh to buy and sell in his or her region conveniently in a very simple manner without registration and complicated procedures.

It is completely free to post an ad on Cellbazaar. Use of the Service beyond the scope of authorized access approved to you by Cellbazaar immediately terminates said permission or license. In order to collect, cumulative, aggregate, copy, duplicate, display, demonstrate or make derivative use of the website or any Content made available via this website for other purposes (including commercial purposes) not stated herein, customers must first acquire a license or permission from Cellbazaar.

  d) Chorka.com

Chorka.com is the first ever online shopping mall – an online platform facilitating Bangladeshi brands and distributors to unwrap their outlets on the web and bring their products world wide, except OFAC* listed countries. Customers can purchase products using credit or debit cards (Both International and local). Local Bangladeshi customers can opt for “Cash on Deliver” and “Account Deposit” besides credit card purchases. Customers have the opportunity to select their preferred delivery method and track the delivery online. Please visit our payment section for more information.

Chorka.com is devoted for the best shopping experience through competitive price, convenience, and timely delivery. For your security we use “Comodo SSL” which ensures transaction security during your shopping at chorka.com. All transactions are verified by DBBL Nexus Gateway or “Google Checkout”. Product quality is ensured by respective vendors. * Office of Foreign Assets Control. A US regulatory Agency that is responsible for monitoring funds held or transferred to illegal entities. The OFAC list is a list of companies/individuals that should be prevented from sending/receiving funds.

  e) Aamra Networks Limited

Aamra networks limited (formerly Global Online Services Limited) over the last decade has consistently provided its customers with state-of-the-art IT communication solutions. Our clients have been able to rely on our ability to provide stable and consistent connectivity solutions. Using the state of the art backbone and infrastructure, we have ensured that our clients have had minimal worry when it comes to dependability of their IT Communication. That in turn has ensured us an enviable list of blue-chip customers. When Internet and related value added services are critical input to business, Corporate Bangladesh has but only one obvious choice-Aamra.

The company is one of the 11 concerns of Aamra companies. The group has diversified investment in ICT, Textile, and Lifestyle sectors in Bangladesh. Starting in 1985 the group presently has over 500 employees.

 Vision and Mission Statement

Goals, Objectives, Targets, Commitments and Strategies

  a) bdjobs.com

Their web-site aims to explore maximum benefits of the Internet. They believe their service will help the job seekers manage their career more efficiently. This site will also help employers solve many of the problems associated with traditional recruiting methods and allow them to save time and money.

b) HutBazar.com

Employees in their offices contribute in a variety of functions and jobs. They make decisions as a company, and as individuals, based on their core values.

  i) Customer Obsession:

They start with the customer and work backwards.

ii) Innovation:

Hut Bazar believes that if you don’t listen to your customers you will fail. But if you only listen to your customers you will also fail.

iii) Bias for Act ion:

They live in a time of unheralded revolution and insurmountable opportunity–provided they make every minute count.

iv) Ownership:

Ownership matters when you’re building a great company. Owners think long-term, plead passionately for their projects and ideas, and are empowered to respectfully challenge decisions.

v) High Hiring Bar:

When making a hiring decision they ask themselves: “Will I admire this person? Will I learn from this person? Is this person a superstar?”

Given data, information, message, file, picture, image, video, sounds, specifications, details of the products and services (referred to as content) grant cellbazar a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable right to exercise any and all copyright, service mark.

  i)        Account

If customers access this website, they are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer or electronic device, and they agree to accept responsibility for all activities that occur under their account or password.

  ii)      External links and Third Party Content:

External links may be provided for customers convenience, but they are beyond the

control of Cellbazaar and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at customers own risk.

  iii)    Access to the Service provided by Cellbazar:

Cellbazaar grants customers a limited, revocable, nonexclusive license to access the Service for your own personal use. This license excludes the followings:

(a) access to the Service limited to the users; or (b) any collection, aggregation, copying, duplication, display or derivative use of the content nor any use of data.

d) Chorka.com

Chorka.com LLC and Chorka.com Limited is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this Disclaimer, Privacy Policy or in Terms & Conditions, if any, with the Customers.

Chorka.com LLC and Chorka.com Limited undertakes not to disclose the information

provided by the Customers to any person, unless such action is necessary to:

• Conform to legal requirements or comply with legal process;
• Protect and defend Chorka.com LLC and Chorka.com Limited’s or its Affiliates’ rights, interests or property;

Aamra Networks Limited (ANL) integrates all elements of a system – new and existing – into a single solution that addresses strategic growth, outstanding service, and community involvement. Performance is their passion

The motivation that drives them in all business area emerges delivering higher performance products and services to their customers. Combining technological, economic and personal aspects of performance make the difference at aamra. Creating value with the power of ‘We’, Aamra recognizes the power that partnership and cooperation have in achieving any goal.

They believe that by harnessing the strength of togetherness with all of their stakeholders, they will be able to surmount any obstacle in their path and scale new height.

 Products and Services

i) Online Job Posting/Announcement

The announced/posted job vacancies will be displayed (for max. 30 days) in a particular job category (chosen by the employer at the time of job posting) at www.bdjobs.com

• This will allow Job Seekers to apply online for the given job vacancy at bdjobs.com’s site.
• Employers will be able to receive job applications through internet.

ii) Hot Job Announcement

Home page link for your job announcement Here organization logo and the list of jobs are placed with links with a customized job detail page. Maximum display time at home page

Customized Job Detail Page The Job Detail Page (linked with home page) can contain requirements, job responsibilities, a brief company profile, organization logo.

Add-on Support (Optional for Employer)

• Prospective candidates will be located from the Bdjobs.com online CV Bank (hosting 5,50,000 CVs.) and notified them about the vacancy through e-mail.
• Panel of recruitment expert of Bdjobs.com will shortlist a pool of CVs from online.

iii) Executive Search Service

The recruitment related tasks (job announcement, application receiving, candidate short-

listing and contact, interview, etc) makes the recruitment and selection process very lengthy for organizations with a small HR Department.

Let Bdjobs.com take the responsibility of doing the tiresome recruitment tasks on behalf of you. We can locate for you the best talents in the market. With the largest active network across the job market (more than 5,50,000 Cvs hosted online).

iv) Online CV Bank Access

Online CV Bank Access gives customers instant direct access to the largest database of professionals in Bangladesh.

• You can directly contact the prospective candidates who meet your job requirements.
• Search for the right candidates by Professional group, Age group, years of experience.

v) Resume on Demand in 48 hours

As a part of this service, Bdjobs.com recruitment experts will sort and short-list a pool of CV’s from Bdjobs.com Online CV Bank (hosting 5,50,000 CVs) on the basis of specific job recruitments specified by client company.

Hut Bazaar is the country’s leader in e-commerce. Since Hut Bazaar started in 2004, they have significantly expanded their product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Hut Bazaar offers everything from books and electronics to tennis rackets and diamond jewelry.

Buy more, pay less at hutbazar.  Hutbazar is the best place to buy products in competitive price in just seconds to send to Bangladesh. Shop the latest in women, men, baby, kids, home, groceries, sports, toys, electronics, health and more.

c) Cellbazar.com

It is easy to get sellers ad approved at Cellbazaar.com, they only ask customers to be honest, real and polite

i) Marketing:  It is only allowed to advertise items for sale, rentals, jobs and services.

ii) Company ad:  Company classified ads on Cellbazaar.com are for companies. Cellbazaar.com reserves the right to decide whether an ad resembles a company ad.

iii) Services:  Services offered or wanted must follow applicable law and regulations of Bangladesh for each given profession.

iv) Vehicle or property ad:   vehicle or property in a single ad, except if they are to be exchanged

v) Goods and forgeries:  It includes branded products, CD/VCR/DVD, computer/game-console software.

Chorka.com is an online shopping platform, a venue enabling the users to buy any product listed on Chorka.com at the price indicated on the terms and conditions indicated therein at any time from any place.

Chorka.com is the best place to buy products in competitive price in just seconds to send to Bangladesh. Shop the latest in women, men, baby, kids, home, groceries items (vegetables, fish, meat, cakes, sweets etc.)  sports, toys, electronics, health and more .

e) Aamra Networks Limited

Aamra Networks Limited (ANL) employs more than 150 employees with diverse skill sets and expertise. Through years of experience ANL is able to accurately assess constantly changing customer requirements, offering the most extensive and affordable IT services available.

As a complete service solutions company, they address all aspects of a product/project development lifecycle, ranging from preliminary analysis and design to programming, hardware and software specification, project implementation, and training. Their team members have extensive experience in the Financial Industry, Manufacturing, and Internet based application services.

i) Software

Management System

Global SMTP

Network Monitoring Solution

Hosted Anti-Spam Firewall

Online Survey Solution

Virtual Office

Hosted CRM Solution

ii) Infrastructure

Data Connectivity

IT Infrastructure Management

IPLC & IPVPN

Principal Activities

Online job announcement at Bdjobs.com can reach across more than 5, 00,000 job seekers. The number is far higher than the reach of a single insertion of job announcement at any of the widely circulated national dailies. It is at least 10 times less costly than newspaper job advertisement. More than 5500+ organizations in the country regularly announce job vacancies at Bdjobs.com

Vacancy announcement for ones organization is featured at the Hot Jobs section at Bdjobs.com home page/front page.

Bdjobs.com offers the best professional Executive Search service in the market. They define candidate profile according to their need. They advertise at bdjobs.com & Receive applications. They search from Online CV Bank & contact candidates. They short-list from the prospective candidates. They take interview & written test. They select best 3-10 candidates for final selection.

HutBazar.com makes order process very easy. Anybody can order in only 4 steps.

            Step 1. Be a registered member. If you are already a registered member then just 

            login.

Step 2. Choose your desired products and add to your basket.

Step 3. Provide your delivery date, time, location, and Gift Message.

Step 4. Pay in secure site (Paypal.com). It is 100% safe for your Credit Card and  

            Bank Account.

NB: After payment, you will get an Order Confirmation Email, and after the delivery of your products to your recipient, you will also get another Delivery Confirmation Email.

Their privacy policy covers how they use customer’s personal information. They take customer’s privacy seriously and will take all measures to protect customer’s personal information.

Cellbazaar is a WEB /WAP/SMS/IVR based platform that intends to assist the Visitors, Customers, Purchaser, Sellers and Users (collectively referred to as “Users” “You” “Your”) committing business introducing among them. This Cellbazaar website and the same WAP is operated by Grameenphone IT Ltd. (GPIT) and the ownership of this website and/or WAP may belong to any other third party (hereinafter referred to as “Cellbazaar” “Service” “we” “our” or “Website”).

When seller/buyer gives data, information, message, file, picture, image, video, sounds, specifications, details of the products and services (referred to as content), you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable right to exercise any and all copyright, service mark, trademark, publicity, and database rights you have in the content, in any media known now or in the future.

The Site is a channel of communication whereby the Users can reach a larger base to buy and sell items or services. Chorka.com is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall any right, title or interest over the items vest with Chorka.com nor shall Chorka.com have any obligations or liabilities in respect of such contract.. All items are offered only for a restricted time and only for the available supply/till stock lasts.

• Chorka.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
• Chorka.com is not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users.

Aamra networks limited is an ISO Certified Corporate IT Solution Provider. At Aamra networks limited they have implemented a quality management system to ensure that, our customers are served with professional standards. They are committed to continually improving the effectiveness of their quality management system and services to attain maximum customer satisfaction. To attain their objectives the management is determined to ensure the following:

      Maintaining 99% service uptime

      Ensuring at least 10% yearly revenue growth

      Converting at least 50% of the paper work to digital version

Quality Policy & Objectives are established and reviewed by the chairman for its continuous suitability. Performance data of our services are analyzed through their branded software ServeU.

  Constrains of E-commerce implementation in Bangladesh

Bangladesh’s Public power sector is inadequate. Overloading and lack of maintenance cause frequent outages and necessary planned blackouts.  How can a country like this be able to provide E-commerce, when the main component, “e,” is never there. The Country’s telecommunications services are inadequate. 60% of the lines are analog, and the quality of the service is poor; there is a 30% connectivity rate. The followings are the obstacles in e-commerce implementation:

 i)                 Bangladesh’s Public power sector is inadequate. Overloading and lack of maintenance cause frequent outages and necessary planned blackouts.  How can a country like this be able to provide E-commerce, when the main component, “e,” is never there!

ii)               The Country’s telecommunications services are inadequate. 60% of the lines are analog, and the quality of the service is poor; there is a 30% connectivity rate.

iii)             Lack of e-commerce sites in their countries that offer affordable and appropriate services, especially those with a “development-friendly” image;

iv)             Difficulty of obtaining merchant accounts with e-commerce service providers, even where these exist;

v)               Lack of appropriate commercial know-how and technical skills to go about setting up     e-commerce activities;

vi)             Absence of a peer group to share experiences and develop strategies and solutions for their special brand of e-commerce, since this is such a new activity.

vii)           The Internet and e-commerce is a global phenomenon, so therefore it behooves the region to adopt international standards.

viii)         Lack of appropriate trainers to teach the E-commerce Knowledge.

ix)             Lack of Government’s rules and regulation.

x)               Bangladeshi’s Policy for e-commerce is not adequate for good result

xi)             Enterprise managers lack of initiatives and leadership in taking advantages of e-commerce

xii)           Lack of sufficient Infrastructure

xiii)         Lack of general awareness about e-commerce

xiv)         Lack of awareness at government level of e-commerce issues

Overcome of E-commerce implementation in Bangladesh

Our Bangladeshi students should be more aware about Information Technology and they should take proper decision to build their career. It will be only possible when there will be political commitment with better IT infrastructure, internal network, country domain and above all a high speed fiber optic link to the Information Superhighway. The presence of the following pre-conditions is inevitable successful e-commerce implementation:

Human Resource Development

i)        IT training

IT training, including computer literacy rate, in Bangladesh is relatively Poor due to insufficient facilities in both the private and public sector. IT training needs to be substantially encouraged in the nation through formal and informal means.

ii)      Establish IT University

An institute of higher learning, solely dedicated to the IT Discipline needs to be established offering graduate and postgraduate degree programs in IT related areas.

iii)    Harmonize standards for training institutes

As a result of expanded interest in the IT field, numerous institutes have been established by the private sector. To ensure standard and quality of IT education steps need to be taken to monitor, evaluate and certify the training being imparted by these institutes.

iv)    Larger access to computers/internet through cyber cafes

Accessibility to Internet, and computers in general, is not available for to a majority of the population. This is particularly true for people not living in major cities such as Dhaka and Chittagong. Government and Private initiatives need to be realized and encouraged to establish cyber cafes and similar environments to provide wider access to the computers and Internet.

Financial System

i)        Computerization

Financial systems, which are currently highly hardcopy-based, should be encouraged to become a “paperless” environment through wide scale computerization.

ii)      Electronic L/C

Electronic Letters of Credits (L/Cs) should be accepted as legal documents.

iii)    Problems of telecommunication line

The financial sector is highly dependent on the quantity and quality of lines of communication. Special attention needs to be given to resolve the telecommunication needs of the financial sector.

iv)    Domestic clearing

Domestic clearing of financial instruments needs to be encouraged and substantially improved.

v)      Foreign exchange credit cards

The control of foreign exchange should be liberalized gradually, starting with the FC inflows, and issuance of Internationally honored credit cards should be allowed. Maximum limits on credit cards should be further liberalized, but can also be reviewed to preclude flight of capital.

vi)    Venture funds

Formation of venture funds, as well as non-collateral based loans to support the IT sector should be encouraged.

vii)  International gateway

An international gateway to support the financial sector should be established.

viii) Foreign exchange limits/export definitions to be revised for export sales through E-commerce

Accessibility of the private sector to the foreign exchange earned through exports should be reviewed and liberalized. Definition of “exports” needs to be broadened to include exports through non-traditional means, such as e-commerce, for them to utilize the benefits granted to exporting companies (as in EPZs).

Telecommunications

i)        International broadband under Ministry of Post & Telecommunication

Ministry Of Post and Telecommunication controls the entire outside plant (OSP) or cabling network, which is exclusively copper-based. Bandwidth limitation remains a chronic ailment to the customer and steps need to taken to increase accessibility to wider international bandwidth.

ii)      Privatize Telecommunication and Telegraph

Steps need to be taken to privatize BTTB. Private sector should be encouraged to provide basic telephony nationwide.

iii)    Independent Regulatory Authority for telecommunication

Bangladesh Telecommunications Regulatory Commission (BTRC) should be allowed to operate independent of government influence and control.

iv)    Open telecommunication market to new investment

Allow the private sector, national and international, to invest in the telecommunications sector.

v)      Resell restrictions to be lifted on Grameen Fiber Optic for data transmission

The provision of obtaining permission from MOPT prior to leasing the capacity from Grameen Phone’s optical fiber network should be abolished, particularly when the usage is for the transmission of data.

vi)    Legalize Voice Over Internet Protocol (VOIP)

VOIP enables bypassing expensive traditional telephony and helps the user utilizes the full benefits of Internet connectivity.

Significance

Despite being a poor country, selected segments of the Bangladeshi business community has embraced technology with reasonable success. The Facsimile in the 1980‟s and mobile telephones in the 1990‟s popularized modern technology in the mass market. Personal computers and the Internet are also emerging as day-to-day business tools. These positive indicators are favoring the prospects of e-commerce in Bangladesh.

The focus of this paper was on the current state of the regulatory environment in the financial and technological sectors of Bangladesh. Necessary reforms in order to introduce e-commerce have also been suggested. Lack of awareness among the policymakers has been identified as the major deterrent to introducing e-commerce. Conventional understanding of payment mechanisms raises false alarms against the flight of capital if e-commerce is implemented.

Synergy between telecommunications and information technology has the proven capability of monitoring and administering the real-time transactions. Therefore, liberalizing the telecom and IT sectors as well as reforming the country’s financial and commercial procedures is the preconditions of successfully implementing ecommerce in Bangladesh.

Limitations

Although the study will address numerous benefits, explores the state of perceptions of different business organizational categories, it is still unanswered that which of the benefits significantly affect, and in what extent, the intention of the adoption of e-commerce, may be considered as the limitation of the study.

Recommendations

The followings are some of the recommendations that will ensure the smooth functioning as well as the wide spread use of e-commerce in Bangladesh

 Bangladesh Telecommunications Regulatory Commission (BTRC) should be established independent of the government control.

 Voice over Internet Protocol (VoIP) and private international gateway for voice and data should be allowed.

 The number of pre-shipment agents (PSI) should be increased. The size of fines and penalties on PSIs should be increased for breach of rules and regulations.

 Posting of government documents and publications including budgetary information on the Web should be instructed.

 Contracts and other alternates to Letter-of-Credit (L/C) should be allowed as legal methods for international transactions.

 Foreign exchange controls on travel and for business should be relaxed.

 BTTB‟s monopoly in the nationwide long distance services should be ended.

 The control of foreign exchange should be liberalized gradually, and issuance of International Credit Cards should be allowed.

 Government officials are to be oriented on the benefits of e-commerce. For instance short course can be offered at training centers such as the Public Administration Training Center (PATC).

 Business associations and organizations should be made aware of the benefits of e-commerce.   BGMEA can play a significant role in this.

 Greater competition among the Internet Service Providers (ISPs) should be promoted and new ISPs should be encouraged to come into business.

 Revise and update ageing laws on trademark, copyrights and evidence.

 Court procedures should be simplified and expedited. Administrative and institutional constraints in settling disputes should be removed

i)              Keneth C. Laudon and Carol Guercio Traver, E-commerce: Business Technology, Society, Edition 2010

ii)            Reynolds, Matthe, Beginning E-Commerce, Edition 2018

iii)          Chaffey, E-business and E-commerce Management: Strategy, Edition 2010   

Reports/Articles:

i)              Adam, Z. R. (2012). E-commerce and E-business, e-Asian task force and UNDP–  APDIP 2012

ii)            Ministry of science and Technology: People’s republic of Bangladesh Annual  Report 2012

  Internet:

i)              http://a report on EB2012 IT egroups, [email protected]

ii)            www.hutbazar.com

iii)          www.bdjobs.com

iv)          http://en.wikipedia.org/wiki/SWOT_analysis

v)            www.chorka.com

vi)          www.cellbazar.com

vii)        http:// www.aamranetwork.com

Foreign Exchange Operations of Uttara Bank Limited

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Build an E-Commerce Web Application using HTML CSS PHP and hosted using XAMPP

In this article, we will see know how to develop a simple e-commerce Web application that offers a seamless and user-friendly experience for customers, allowing them to register and login into their accounts,  easily browse for products, add items to their cart, and also allow them to add their delivery address, with the help of HTML, CSS & PHP, & host the application with the help of the XAMPP server.

An e-commerce web application facilitates the platform that allows the interaction between customers with businesses that sell their products or services online with the help of the application. With the help of an application, the user can access various functionalities such as Register, Login, Add to Cart, Billing, Payment, etc. To design a simple e-commerce web application, the various concept of PHP , HTML , and CSS will be used, along with connecting the database using MySQL.

We will follow the below approach to develop the simple web application, which is described below.

Approach: First, we will create a database & the required number of tables that will be used to store the user data & their credential for login into the app. Then, we will create a simple registration form for registering the new users & their data & will store their data using PHP.

• Registration: For registering, create a database shp(you may give any name) & then create a table users using the following command:

Table Structure: The following table structure will be generated with the help of the above SQL Query:

Now, create files “ register.html ” and “ register.php “, which will be utilized to add the new user & their respective data to the table. The codes are given below: 

After this, we will add some styling properties to decorate the form by creating the file “ style.css ” which will be the same for Registration Page as well as Login Page.

Output: After creating the above files, the output is as follows:

Registration Page

• Login : To make the Login page, create ‘login.html’ and ‘login.php’ , which will hold the login credentials for the user & will be matched with details that are stored by the user while registering the specific user. Here, the CSS code will be the same as the above-created file (“style.css”).

Output: After creating the above files, the output will be shown below:

• Shop: Once the Login is successful, the user is redirected to the “shop.php” page. Create ‘shop.php’, and ‘shop.css’ files. (Add product photos according to the shop you are wishing to create).

Output: After the implementation of the above files, the output will be as shown below:

Now, Create a table ‘products’ using the following MySQL command :

Products Table

Now, using the following SQL Query, insert products to the table:

• Cart: Create a “ cart.php” file to allow users to add items to the cart and update the cart price.

Output: After creating the ‘cart.php’ file and adding any item, the output will be as shown below:

Cart after adding a product

• Checkout: Once the user has added his/her wished products,  after clicking on Checkout, He/She will be directed to the ‘checkout.php’ page to give their address and make payment. The code for   ‘checkout.php’  is as follows:

Checkout Page cropped image

Now, create one ‘thanks.php’ , which will be used to display the Thanks message to the user and give an order confirmation message.

At last, create ‘logout.php’ to destroy all the started sessions and ask the user to log in again.

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Intro To Ecommerce Websites

Darren DeMatas

September 27, 2024

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What Is An Ecommerce Website?

Ecommerce stands for “electronic commerce.” Ecommerce websites are built to connect shoppers to products or services for trading online. On the most basic level, they provide everything we need for online shopping . They work like this:

• A business builds the website and lists the products or services they sell, along with prices. (There are a ton of ecommerce platforms out there that make it easier to start your online business.)
• A customer finds the website, then buys goods and services. When they’ve decided they’re done online shopping, they move to the checkout phase.
• Following the website’s checkout process, the buyer provides the necessary payment and shipping information.
• The ecommerce website sends the payment information through a payment processor that validates the payment and collects the funds.
• The seller then ships the order to the customer or sends the digital product immediately via email.

As simple as the process seems on the surface, though, there are many moving parts to coordinate for all online purchases. All online stores rely on the same technology to run. That’s what I’ll outline for you here – so that you can set up a high-quality ecommerce website that customers will come to again and again.

If you’re thinking about starting an ecommerce business of your own or just want to learn ecommerce, start here . Once you get the basics out of the way, you can move on to learning about ecommerce business models. From there, you’ll be able to set up your online store. Once it’s up and running, you’re an official ecommerce business owner.

How Do Ecommerce Websites Work

• E commerce Website Platform : The framework or tool your website is built with. Examples include Shopify, BigCommerce, Wix, etc.
• Shopping Cart : The part of your website that facilitates checkout and product purchase.
• SSL Certificate : The technology that keeps your website secure for financial transactions.
• Payment Gateway: The technology that accepts payment information from customers and approves or declines payment based on whether the funds are available.
• Payment Processor : The company that manages the credit card transaction – the third party between the customer and you as the merchant.
• Business Bank Account: The checking account funds go to after transactions are complete and processed through the merchant account.
• Fulfillment : The process to warehouse and ship packages to customers.

Different Types Of Ecommerce Website Hosting

Not all online store builders are the same. If you have zero dev skills, you’d want to use a SaaS platform like Shopify or BigCommerce .

On-premise hosting means that a business keeps all the hardware and software for its website in-house – typically somewhere with the company’s physical office location. This approach is expensive because the business must purchase and maintain all the servers, firewall, operating systems, software licensing, etc. They must maintain backups and upgrades. If your company doesn’t have an IT team on staff or the money to hire one, on-premise is not a good choice for you.

Headless Ecommerce

Headless ecommerce separates the front and back end of an ecommerce application. This approach provides brands with more flexibility over the customer experience. There’s more freedom to build whatever you want. Headless commerce requires using APIs, engagement tools, experience managers, and an IT team. As such, smaller businesses tend to opt for other solutions.

SaaS Ecommerce

SaaS, or software as a service, is a popular business model. Not just for ecommerce platforms, SaaS enables businesses to get access to all the software they need without having to be tied to the machine they’re using. SaaS solutions are accessible from any device where there’s an internet connection.

When it comes to SaaS ecommerce, many popular platforms are available including Shopify, BigCommerce, and Wix. These solutions take care of everything for the customer. There’s no need to worry about web hosting, software licenses, domain name, SSL certificate, etc. In exchange for a monthly or annual fee, the service provider handles all of the technical stuff. It’s an affordable way for small businesses that do not have an IT team to handle ecommerce.

Ecommerce Websites Examples

Common types of ecommerce websites include:

Single Brand Website

This is a website that only sells products or services from a single company or person. For example, Brook’s Running only sells shoes they make.

Online Retailers

This is where brands like Best Buy, Macy’s, and Bath and Body Works fit in. They sell multiple products from a variety of brands.

Affiliate websites

These websites are built around a product, service, or group of products and services. They include links to other businesses. When website visitors make purchases through one of those links, you’ll earn a commission from the sale.

Marketplaces

Aside from major players like Amazon and eBay, platforms like Etsy, Newegg, and Jet can be great for ecommerce businesses in specific niches.

These can be used to sell both goods and services, including digital products like online courses. The one that will work best for your ecommerce store depends on what you’ll be selling and the business model you’ll use.

Main Features of Ecommerce Websites

As you start to learn about ecommerce, you don’t want to get bogged down with too many details on buying and selling. That’s why we created a comprehensive website checklist. However, once you’re more familiar with ecommerce and are ready to set up your online store, there are a few features your website should include for ecommerce functionality. Tailor your ecommerce website to include:

User-Friendly Features

When people shop online, they want to quickly and easily find whatever they are looking for. If they can’t, they’re not likely to stick around long – and if they don’t do that, you definitely won’t get them to make an online purchase. Ecommerce sites that focus on the user experience (UX) are more successful than those that do not. What should your ecommerce website design include?

Easy Navigation

Clear navigation menus that make it easy to browse products by category. Place the menus in an easy-to-find place, either on the side of the page or across the top. Keep them consistent across every page.

Product Filters

Product filters so that shoppers can sort through product offerings to find what they want quickly. For example, allow customers to filter by price, size, color, product type, brand, style, etc.

Product Availability

Have you ever found something you were looking for, only to discover later it was out of stock? That’s a frustrating experience for your target audience. Do they purchase something else similar? Visit other online stores to find the particular item? Wait for the item to come back into stock?

To combat this, include product availability information for each of your products in a prominent location on the product page. If any products do go out of stock, have information about when you can expect them to be available again.

Clear Cart and Checkout Buttons

To encourage conversions and higher online transaction volume, make sure your “add to cart”/ “buy now” buttons, and checkout buttons are clear. When a customer clicks to visit their cart, make sure they can see all the essential details such as:

• Product quantity

Make it quick and easy to remove items or change the quantity from within the cart page. Most importantly, allow your customers to save their cart and come back to it later.

Multiple Payment Options

The more payment options you offer, the better it is for you and your customer experience. This way, they have the flexibility to use their chosen payment method and can place their order in just a few clicks. Popular options include:

• Shop Pay (Shopify)

Each of these options will accept popular credit and debit cards like Visa and Mastercard. If you also want customers to be able to pay with American Express or Discover, double-check that at least one of the payment options you offer allows for those cards.

Customer Service and Contact Options

Your customers need to be able to reach you with questions and concerns about their orders. If you’re not ready to invest in online support ticketing tools or live chat, you should at the very least have:

• A dedicated email address that’s prominently displayed
• Links to your social media accounts so people can reach you there
• Self-service options to make it easy for customers to initiate a return or exchange request
• Company phone number and address in the footer

Important Website Content

Your potential customers will have questions. Make certain information easy to find.

Order Processing Timeline

How long does it take you to pack and ship an order after it is placed? Give an estimate but allow yourself plenty of time to process the order. Most companies ship orders within 1 to 5 business days from the date of the order.

Do orders placed before a specific time of day get shipped the same day? If so, make sure that time is clearly displayed.

Shipping Policies

What does your standard shipping look like? Do you offer expedited shipping? What carriers do you use? Do you ship internationally? Do you cover return shipping costs?

Return Policies

Do you accept product returns? If so, what are the terms? 30 days? 60 days? Is money refunded or store credit offered? Spell out these policies to help guide people in their shopping choices.

Privacy Policy

Store owners are legally required to have a privacy policy on their ecommerce site. This document outlines how your ecommerce business will collect, store, protect, and use any personal information internet users provide. This includes information such as:

• Date of birth
• Addresses (Email, physical, and shipping)
• Payment details
• Location (IP address, geolocation, etc.)

Beyond detailing how the company uses the information, it covers how your commerce business will meet its legal obligations and how the people sharing their data can get recourse if you fail to meet your responsibilities.

Most countries have laws in place that require you to have a privacy policy if you collect any kind of personal information from your users – whether you’re working in the ecommerce industry or not. At this time, the U.S. does not have federal privacy legislation. However, the state of California has the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA). If your online shop sells goods and services to people in California, you must comply with that law.

The European Union (EU) has strict privacy laws, too. If you are selling to customers in the EU, you must comply with the General Data Protection Regulation (GDPR) even if you operate your e-business in the United States.

Many third-party services require you to have a valid privacy policy on your website to comply with their terms of service. If you use Google Analytics and other marketing tools, you’ll be required to have one.

For the best results, hire a legal team to help you develop your privacy policy.

Terms of Service

In addition to a privacy policy, your e-commerce site plan should also have a Terms of Service page. It’s what sets the rules for your using website, and ecommerce sites are no different.

There’s no legal requirement for defining terms and conditions like there is with a privacy policy. Despite this, it’s still a good idea to have one. Why?

The terms and conditions of your website can limit liability if a customer decides to take you to court. Plus, it can help protect your rights to the content on your website.

If you ever find yourself in a legal battle, the court will look at your terms and conditions to determine the contract between you and the customer. If you want it to hold up in court, you may want to have a legal team handle this too.

Do not copy the terms and conditions of another site. You can use sites similar to yours to help guide you.

Frequently Asked Questions

Always include a frequently asked questions page where customers can find the answers they’re looking for. If you find that your customer service team (even if that’s only you) is constantly having to answer the same question over and over, it’s time to add it to your FAQ section. If the information is already on your ecommerce website, consider adjusting its location to make it easier to find.

Examples to include:

• Do you offer free shipping?
• How fast can I expect to receive my order?
• What do I do if I need to return or exchange my order?
• What if I have a question about my order?

Mobile-Friendly Website

More than half of all website traffic comes from mobile users. As such, you shouldn’t count on your customer being on a desktop computer when they’re navigating your website. Build your ecommerce website with responsive design to be sure you cover your mobile commerce bases. This ensures that no matter what mobile devices a customer uses to complete online transactions, they can do so easily.

A responsive design automatically adjusts your website’s core features – navigation, images, buttons, etc. so that it fits comfortably on a smartphone or tablet screen. Failure to account for this will hurt your ecommerce website since Google considers this a ranking factor. If it’s not mobile optimized, your website won’t rank as high in the search engine, no matter how well you’re doing with your other marketing efforts.

High-Quality Photos

A picture is worth a thousand words, and you want your ecommerce website to echo this sentiment. Successful ecommerce stores use high-quality photos to display their products. High-resolution images are great, but their large file size can dramatically slow down your website speed. That’s why you should start with a web-optimized version and allow your customers to click to see the full image.

Brick and mortar stores have lots of visual aids throughout the store. And they have the added advantage of allowing customers to touch and feel the products. To compete, your online storefront has to have more than a single photo of each product you offer.

High-Quality Videos

Whenever possible, use video to demonstrate your products. This is helpful for products that people want to see and feel before they buy. If a photo is worth 1,000 words, imagine the impact of video.

User Ratings and Reviews

Add user ratings and reviews to as many of your products as you can. User-generated reviews are read and appreciated by online shoppers. When you provide a setup for user reviews to be submitted and displayed to website visitors, you’ll provide helpful information for other customers. And they’ll thank you for it. 

Trust Symbols

Photo credit: Trustpilot

Your ecommerce website, especially when it is new, needs to have plenty of trust symbols. Until customers become familiar with your brand, these symbols will help foster a connection. Trust badges legitimize your website. Research shows that 98% of consumers surveyed found at least one type of trust signal that increased their purchase likelihood.

Add symbols like:

Guaranteed Safe and Secure Checkout

This helps reinforce your website’s security to help customers know their payment information is safe.

Free Shipping and Free Returns

Of course, you should only use this badge if you offer both free shipping and free returns. If not, it will be false advertising and upset your customers.

Accepted Payment Badges

This is a quick and easy way to show all the payment methods you accept so that people can choose their preferred payment method. These trusted brand names will help you establish trust with your audience.

Third-Party Endorsements

If you have any third-party endorsements, such as a Better Business Bureau accreditation or Google Reviews, add these to your website.

Coupons and Special Offers

Customers adore special offers. Use email marketing and social media to provide exclusive coupons and special offers to those already engaged with your brand. Offer a percent discount, free shipping at a certain threshold, or another limited-time offer.

Upselling and Cross-Selling

To increase sales, offer customers the option to get a better price when they buy more. Upselling happens when you raise a customer’s order value by offering additional services or encouraging them to purchase an upgraded product or service.

Alternatively, you can use cross-selling, which is when you add offers of items that either supplement or complement your customer’s purchase. For instance, if a customer purchases a phone case, you can cross-sell screen protectors, chargers, and other accessories.

If you have a lot of products, consider adding a wish list function to your site. This will allow your customers to make a list of things they’d like to order from you. Plus, they can share that list with friends and loved ones to make gift-giving easier.

Must Read Ecommerce Resources:

• Shopper Approved Reviews: Right for Your Ecommerce Site?
• How to Sell Your Ecommerce Business for The Best Value
• How to Sell Your Shopify Store + Get The Best Value

Building An Ecommerce Website

When it comes to building an ecommerce website , you have several options to choose from.

When deciding between ecommerce solutions, the platform you choose has a significant impact on your workflow. Some platforms have features built-in to all eCommerce websites. Others make you purchase additional plugins to get the features you need. Some platforms include all the technical stuff, while others let you control all of it. Some you can even use for free.

Choose Your Platform: Self-Hosted vs. SaaS

If you need control over the technical aspects of your store, you’ll want a self-hosted ecommerce platform. With this option, you’ll purchase your own web hosting, domain name, and SSL certificate. You’ll install the ecommerce software, too. You can use open-source software if you want access to the source code for modification.

SaaS platforms come with a monthly rate. That monthly rate includes your web hosting, domain name, SSL certificate, and the cost of the software. Depending on the setup, it can be more cost-effective to use a SaaS solution. If you have to pay monthly for a bunch of extra add-ons, it may not be.

The choice usually comes down to whether you have the knowledge to do it yourself, an IT team in-house, or can hire the support you need on a freelance basis.

Options for a self-hosted ecommerce site include:

WooCommerce on WordPress

If you want to run an ecommerce business and an affiliate website under one roof, WooCommerce is the best option. WooCommerce is a WordPress plugin that lets you turn any WordPress website into a full online store.

There are a ton of extensions available to add features, like email marketing, payment gateways, and integrations with social media platforms. The plugin itself is free, as is WordPress. But, you may find yourself paying for extensions depending on what features you need.

X Cart is a PHP shopping cart. With it, you can track online purchases, inventory, and more. It comes with an impressive list of features, but it’s an expensive option, coming in at $495+ to upgrade. The main selling point is that the license is lifetime – so it’s a one-time fee.

To take full advantage of what this platform has to offer, you’ll need to use HTML and manual coding. There are no transaction fees. If you’re at the enterprise level, it’s worth looking into the enterprise edition.

For the less technical, X Cart offers hosting plans to support their software.

Like WooCommerce, OpenCart is both open-source and free. It’s a great option if you need something that supports multiple languages and currencies. It offers more than 20 payment gateways and eight shopping options.

You can get it up and running without needing to make any changes to the code itself. You can, of course, make edits to customize your online store. With more than 2,700 themes to choose from, you can bet you’ll find something that works well with your branding.

The OpenCart community is highly active, which is a great thing when you find yourself needing support.

Adobe Commerce Community Edition (Formerly Magento Community Edition)

If you want a free and open-source solution that’s not WooCommerce or OpenCart, you may find Adobe Commerce Community Edition to be what you’re looking for. There are plenty of extensions available in the Adobe Commerce Marketplace to add features to your website.

That said, you need to have a decent understanding of the technical side of things. The good news is that because the platform is so popular, there’s a community of partners you can work with. And if you want to improve your skills with Adobe Commerce, you can even take courses at Adobe Commerce U to become a certified professional.

Adobe Commerce (Powered by Magento)

If you’re at the Enterprise level, you can still use Adobe Commerce to power your store. It includes a variety of features to make things easier for you, such as:

• Page Builder
• Content Staging and Preview
• Customer Segmentation and Personalization
• Live Search
• Instant Purchasing
• Product Recommendations
• Merchandising

The headless commerce architecture gives you the freedom and flexibility to take full control of the customer experience.

Options for SaaS include:

Shopify is one of the most popular hosted ecommerce solutions on the market today. Pricing starts at $29/month. It’s the best platform when it comes to selling. It’s great for dropshipping, Instagram marketing, and businesses that rely on Facebook Ads. It also works well for businesses that also have a brick and mortar store.

But, it does fall short in search engine optimization ( SEO ) and performance when compared to other platforms like BigCommerce. Its rigid URL structure means that you’ll need to hire a developer to make changes.

It’s easy for people with no technical knowledge to get started. And if you need help, there are lots of certified partners available. It’s limited in terms of free themes – there are only about 10. And the premium themes will set you back at least $180. But again, there are plenty of options available from third-party developers, so you’ll find something you can make work.

There are a ton of apps to add features to your website. Unfortunately, many of these are paid. When you add a lot of them, your costs will add up quickly.

Check out these other Shopify resources to help you make your decision:

• How Does Shopify Work?
• How to Setup a Shopify Store for Success
• What Shopify Pricing Plans Will Really Cost You
• WooCommerce vs. Shopify

BigCommerce

BigCommerce is another popular option and gives Shopify a run for its money. Pricing starts at $29.95/month. We think it’s the best overall platform. It’s easy to use even if you don’t have a technical background. But if you know HTML and CSS, you can easily make adjustments where you need to. It works well for large retail brands and startups. It’s scalable, making it easy to grow with you.

If you’re looking for a free theme, you’ll be disappointed. There are only about seven free options. If you’ve got the budget though, you’ll have a ton of premium templates that take little to no customization to make work. They’re focused on the buyer, which is what you want.

At the lowest pricing point, you’ll get things like unlimited bandwidth, professional reporting, gift cards, and discount codes. If you want things like custom SSL or abandoned cart recovery, you’ll have to upgrade. It’s still an ideal option for stores making less than $50K a year in sales, though. If your store earns more, you’ll need a higher plan. But as the plans increase, the sales limit does, too.

Need help choosing? Take a look at our BigCommerce vs. Shopify comparison .

Wix has really surprised us with how far it has come over the past few years. When we first started writing reviews, Wix didn’t even make the cut. And when it did, it still got a poor rating. They’ve really stepped up their game to deliver true value to consumers.

It’s a highly user-friendly platform that’s great for beginners. There’s a drag and drop feature so you can design without ever touching code. And there are more than 70 free themes to choose from.

Now, they offer essential features for any ecommerce site like abandoned cart recovery and multichannel integration. They’ve also added print-on-demand and dropshipping capabilities.

They still have some SEO issues, like the extra string of characters on blog posts and product pages. That’s not ideal, but with a little work, you can still have your Wix sites rank well.

It’s worth noting that the storage space is only 20GB. If you’re primarily selling digital products, you may find that this isn’t enough for you.

See how Wix compares to Shopify .

Shift4Shop , formerly known as 3dcart, has been in business since 2001. Pricing starts at $19/month, but you can get the enterprise plan completely free if you use the Shift4Shop payment processing, Shift4. These payment processing fees aren’t public. You have to request a quote. The website mentions the possibility of waived gateway and setup fees.

It includes a website builder (drag and drop for easy design), a shopping cart with multiple customizable checkout options, unlimited products, etc. There are more than 100 free themes to choose from to build your store.

Shift4Shop has a robust set of SEO features, including:

• Customized page titles, H1 headings, and meta tags
• Customizable URL structure
• Schema Markup
• Control over Robots.txt
• And more…

Shift4Shop also includes a built-in blog, and many other tools that make it easy to run your online store. It is an ideal ecommerce platform for many businesses large and small.

Set Your Ecommerce Stores Up for Success

Before you launch, double-check everything with our ecommerce website checklist to ensure your website is ready. Whether you end up building your own ecommerce business selling business to business (B2B ecommerce), consumer to consumer, consumer to business, or business to consumer (B2C), it’s critical to understand these core principles. Being aware of how online selling works at this level will make it easier to operate your commerce business.

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